Signup panel change on “Oops! Too many failed attempts!” state

You may have noticed that when a user tries to subscribe with the signup panel and fails three times, it shows the following message:

Previously, a user would have to contact us with their phone number and we’d reset their panel so they could try again.

We’ve changed the panel so that it automatically resets after 15 minutes of being in the “Oops!” state. Now users will be able to try re-subscribing without our intervention.

I’ll be updating the panel copy shortly and also fixing that glaring typo! Can you find it?

This entry was posted on Friday, January 15th, 2010 at 5:43 pm and is filed under API, Signup Panel. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.